Due to overwhelming demand of seeing me put my foot in mouth once again . . . from my outbox to yours:
Regarding your second post, I totally agree that ED physicians have to be careful about what they wish for regarding MLP's and their roles in the ED/fast-track/whatever you wanna call what they're doing. Part of the problem is, no doubt, our inability to have nearly enough staff covering any department nowadays. And the inability of ED residents to physically be trained fast-enough, given the overwhelming shortage of residency-trained physicians. I mean, even at the SGU rotation at Lincoln (the Bronx) - huge residency (albeit lacking in trauma, amongst other things) - they are staffing half their department with non-EM trained b/c no one else wants to go there.
And I definitely see your point about non-urgent vs. urgent being defined by the 'eye-of-the-beholder'. But, its hard for me to fully agree (at 3.00am, PICU call) with what you're saying. I mean, emotionally, it makes sense to be upset and feel like we're seeing more than our fair share of patients who truly have nothing wrong with them, and could have easily, in our eyes, been seen in the AM - or a few days, for that matter - by their PCPs/OB's/etc. But, its also easy for us to do that since we've been trained to know the difference between what is truly "urgent" vs. not.
My program sounds very similar to yours - tons of trauma, surrounding urban environment is desolate, jobless, severely under-educated (adult literacy rate is <50%)... and we see everything under the sun. Our patient population is not so fortunate in life. They don't know the difference between something urgent and something non-urgent. Take your example about the DUB - your 30-something, un-educated woman, with no job and no foreseeable prospects, no insurance and no money has been bleeding for 3 days; her history includes some cramping and socially she admits to unprotected intercourse. So, your exam includes a negative preg, no evidence for STD's and you diagnose DUB. I'm with you, feels totally non-urgent and not worth your time - but do you see how that's absolutely urgent and borders on emergent? If she's pregnant, the whole scenario changes - but she couldn't afford to buy the test from Walgreens, and she doesn't realize how little blood this actually was, and you quickly and easily diagnose her given your medical degree that helps you determine she's not suffering an acute emergency and can safely be referred to the free clinic...
And one major difference between your hospital and mine - we have a horribly bad business gimmick, in which all patients are seen by an MD within a very short amount of time, regardless of chief complaint. One of the (very, very few) upsides is that I can "drive-by" the chronic back pain, evaluate "sick vs. not sick" in 30 seconds and move directly to the chest pain to spend my time getting an accurate H&P. The back pain is happy he was actually "seen" by the doctor, and he can wait for his toradol shot and discharge paperwork. And ALL of those sicklers that you chronically treat - we give PO or IM meds and send them home; nothing IV, and no further tests unless they have some other concerning symptoms, which works quite nicely.
Finally, to clarify, medical bills that aren't in collections or are under $100 do not go onto your FICO report. However, most medical offices/billers will send your bill to collections quite rapidly to the collections agency. This is why the number one cause of bankruptcy in the US is due to medical bills (
Research: Medical Bills Leading Cause of Bankruptcy). We can debate all the issues about that later, but the immediate on people's FICO score doesn't seem to be lessening the long-term problems.
Anyway, as I said in my reply to Groove last night, I was on ICU call, went to evaluate a patient on the floor and the vast-majority of my ramblings were lost when I came back. So, you get the shortened, post-call version. Please note that I also requested a stiff drink. Flame on . . .
Cheers, Paddy.