Financial Aid Office - N.J.
According to my kid and multiple colleagues the service at Ross N.J. Financial Aid and Bursar's Depts has been fantastic. Financial aid checks are received within DAYS (same week) of Ross receiving the disbursment from lenders. The staff have been very helpful on the phone and promptly reply to email inquiries. Someone must have attended a seminar, or whatever, but things are looking up as far as customer service.
KUDOS to the Ross NJ office staff!!!
PMD: Parent of an MD...AKA... "The Parent Troll"