I have no basis to join you in your complaint, as I was never asked for any money and I was provided my transcripts in a "reasonable amount of time from my request" despite being lied to in the process. Before charging after windmills by going political on them (which doubtfully would have much impact other than resolving your immediate case) I'd suggest contacting the Department of Education (both federal and in Illinois), the Better Business Bureau in Chicago (after all, SJSM is a busness in the US and not a school) and the ICC [Interstate Commerce Commission (after all, they are conducting business across borders).

A few words of advice: avoid the use of adjectives (most only inflame the writer and weaken the presentation). State only facts--the recipients are far better versed in seeing the wrong than you and know what is applicable. If you present a clean issue for them their lightbulbs flick on quickly.

You will be surprised with the expediency of a response, which will inform you if they are taking your issue on or not. If they don't, then go political. Congressmen love case work.

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Life is sexually transmitted.